Privacy Policy
Effective Date: June 29, 2026
Balsam Creek Wellness is committed to protecting your privacy and handling your personal information in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website or contacting us.
Information we collect
When you submit a contact form on our website, we may collect the following personal information:
- Name
- Email address
- Phone number
- Address
- Any message or details you choose to provide
We only collect information that is voluntarily submitted by you.
How we use your information
We use your information to:
- Respond to inquiries or requests
- Provide information about our products and services
- Communicate regarding quotes, appointments, or showroom visits
- Improve customer service and website experience
We do not sell, rent, or trade your personal information.
Sharing of information
We may share your information only when necessary with trusted partners to operate our business:
- Balsam Creek Landscapes (parent company) for administrative or operational purposes
- Northern Leisure for product inquiries, warranty support, or service coordination
- Service providers that support website hosting or communications
All third parties are expected to protect your information and use it only for the intended purpose.
Data storage and security
We take reasonable steps to protect your personal information from loss, theft, unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
Cookies and website usage
Our website may use cookies or analytics tools to improve functionality and understand website traffic. These do not personally identify you.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below.
Contact us
Balsam Creek Wellness
Call/Text: 289.682.7402
Email: info@balsamcreekwellness.ca
Showroom: 1650 Powerline Road West, Lynden, Ontario L0R 1T0